Shop Policies

About Cathrine Ann

 

I began making and sewing Crafts in Middle School. Pillows, Wall hangings, Purses, Bean Bag toys and anything that I thought were cute to make!  It was what got me out of bed in the morning! Loving my time alone before anybody woke up on a Saturday morning! I made Pink Rose Bud Patchwork Pillows for my friends, Rainbows and Flowers stuffed and puffy to hang from the ceiling. I painted Rocks with Bright colors and gave them as gifts. My Friends have always had me Draw things for them. I even used to get in trouble in school for Doodling in class! Oh how I wish I had kept those notebook pages today!

 

I started Upcycling Clothing after I took a trip to Europe. I fell in love the clothing styles in Germany. Upon my return I just could not find anything I liked in the Stores at home. I love the Tunic Length so I can wear leggings, and nothing here had much personality. I began redesigning my own closet into Artsy wearable dresses, tunics, and Sweaters that I wanted to wear. I just loved doing this!  After I altered my own closet, I needed more Vintage pieces to work with. My trips to the thrift Store inspired more and more creativity! I just pick a piece of clothing and lay it out and decide what would make it darling to wear! I was starting to become an Eco friendly Clothing designer! The Ecofriendly idea is good for the Earth, and it gives people different choices, other than department store carbon copies of the same item over and over again. I transform Unwanted and unloved clothing into Artsy Fun and Funky pieces to wear again!
 

Payment Options

 

My Etsy Store accepts the following secure payment options

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards

 

Other options: For details on how to pay with these methods, contact me.

  • Money Order
  • Check

 

My Re-Sale Shop accepts the following secure payment options

  • Pay with PayPal

 

All payments must be made within 72 hours of purchase unless special arrangements are made prior to the purchase. Unpaid orders will be cancelled after 72 hours.  I will accept payment plans for my Etsy shop. Contact me for more information.
 

Shipping Policy

 

The time I need to prepare an order for shipping varies. See specific listing details of each individual item. I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose or is selected for the items. I always select the fastest/most cost effective shipping methods. I prefer Priority Mail for my Clothing. I select the best method of shipping for all other items based on item type, weight and Post Code.

 

Combined Shipping

 

I will combine shipping for multiple items purchased. Please contact me and ask.

 

Estimated handling times

  • North America: 3-4 business days
  • International: 3-4 business days

 

Estimated Delivery times

  • Actual delivery time will depend on the shipping method of the item

 

Customs and import taxes

  • Buyers are responsible for any customs and import taxes that may apply.
  • International shipping times are not guaranteed due to customs. The average USPS estimate is 15 days but may vary by country.
  • I’m not responsible for delays due to customs.

 

Special Orders

 

I do custom and personalized orders. Please contact me on my availability. If I agree to create you a personalized order, I start with a series of conversations about your order to get basic ideas. If you are sending any garments for me to use during this process I will request them at this time. A special “Made to Order” listing will be created for you to purchase BEFORE I begin creating the order. The “Creative” Process is mine alone. I may send process updates or ask for your preferences in a conversation, but I create your design from my visions. My creative process is fluid and subject to change without notice! I sometimes I surprise myself! All my designs are truly one of a kind as they all turn out different!

 

Please note that I make all of my creations from reclaimed, recycled Clothing and material. I do not purchase new material for my clothing. If you send a garment for me to use expect that you garment will be deconstructed in some way and re-incorporated back into your new garment.

 

Custom Requests Take about 2-4 weeks, maybe a little longer to complete. When your garment is complete I will notify you and ship the garment at that time.

 

Return Policy for Personalized Orders

Sometimes custom orders are not what you expect or you are not satisfied with the garment. In this case these are the options I can do for you. Contact me to:

  • Return the dress for a full refund
  • Exchange the dress for another listing
  • Make a new dress

 

Note: All personalized orders that are returned are kept by the seller and available to be re-sold!
 

Sizing Details

 
All listings will contain size information. So please check measurements in each listing carefully.

 

All measurements of my garment are taken with the garment lying flat. These measurements are:

  • Bust size is a measurements of Armpit to Armpit
  • The length of the garment from neck line to bottom hem
  • Waist and hip measurements

Some designs are designated as “free” waist and hips

 

A great way to check fit is to compare measurements of the item you are interested in to a garment you already own that fits like you like.

 

Garment Care Instructions

 

I recommend HAND Washing my garments or putting my clothes in a delicate laundry bag and Machine Wash on delicate cycle. Hang dry or fluff dry in dryer and remove promptly. Some fraying will occur, just trim with scissors any excess strings.

 

Note:  I leave some rough edges and they will fray when laundered.
 

Return Policy

 
I gladly accept returns, exchanges, and cancellations unless otherwise specified in the items listing. Please contact me if you have any problems with your order.

 

Cancellations

Request a cancellation within: 24 hours of purchase

 

Exchanges

Contact me and I will gladly exchange one item for another.

 

Returns

Contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

The following items can’t be returned or exchanged unless damaged or defective

  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

  • Buyers are responsible for return shipping costs.
  • If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • Questions about your order?

 

Privacy Policy

 
I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)